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RepGro Reviews
RepGro · Hospitality Reputation

More 5-star reviews.
More tables booked.

89% of diners check reviews before choosing a restaurant. RepGro puts a review request in their hands in under 10 seconds — with NFC table cards, AI responses, and 25+ platform integration including TripAdvisor.

89%Check reviews first
3–5×More reviews collected
270%Higher conversion
25+Platforms monitored
⭐ NFC tap cards for every table 🤖 AI writes every review reply 📍 TripAdvisor + Google + Facebook 📲 Post-visit SMS review requests 🔒 Private channel for complaints 📊 Unified 25+ platform dashboard 🇬🇧 UK-based team since 2010 💰 From just £29/mo ⭐ NFC tap cards for every table 🤖 AI writes every review reply 📍 TripAdvisor + Google + Facebook 📲 Post-visit SMS review requests 🔒 Private channel for complaints 📊 Unified 25+ platform dashboard 🇬🇧 UK-based team since 2010 💰 From just £29/mo
The Numbers

Your reputation is your
most powerful marketing.

89%
of diners check online reviews before choosing a restaurant or café — before they even look at a menu
3–5×
more reviews collected by businesses using RepGro vs. waiting for customers to review organically
270%
higher booking conversion rate for businesses that actively respond to every review — positive and negative
The Reality

Half a star is the
difference between
full and empty.

A 4.2★ vs 4.7★ rating on Google is not a small difference. It's the difference between being chosen and being scrolled past. Most diners never look beyond the top three results — and they rank by rating and review count.

📉
Negative reviews go unanswered

60% of hospitality businesses never respond to negative reviews. That silence is louder than the complaint itself.

⏳
Happy customers don't review

Only 1 in 10 happy customers leaves a review unprompted. People who are annoyed? They review immediately. You need to fix this ratio.

Google Maps ranking vs rating
4.2★
Page 2+
Tables empty
vs
4.7★
Top 3
Fully booked
RepGro gets you from 4.2 to 4.7+ by collecting reviews at the moment customers are happiest — right after a great meal.
Everything Included

Six tools that fill
your review pipeline.

01
📱

NFC Tap Cards for Tables

Branded NFC cards sit on every table. Customers tap with their phone — no app, no login — and land directly on your Google review page in under 3 seconds. QR code on the reverse for older phones.

02
📲

Post-Visit Review Requests

Automated SMS or email requests go out 30 minutes after a visit. Perfectly timed — when the meal is still fresh. Configured to your booking system or POS. 3–5× more reviews than passively waiting.

03
🤖

AI Review Responses

Every review — positive or negative — gets a personalised, on-brand reply within minutes. Trained on your venue's tone. You approve or it auto-posts. Never let a review go unacknowledged again.

04
🔒

Private Line for Concerns

Customers with a complaint get a private channel to contact you directly before they post publicly. Deflects negative reviews before they land. Turns a bad experience into a resolved one.

05
📊

Unified Review Dashboard

Monitor 25+ platforms including TripAdvisor, Google, Facebook, and Yelp in one place. See your rating trends, respond from a single inbox, and track which platform needs attention. No tab-switching.

06
📣

Auto-Post Reviews to Social

Your best 5-star reviews get automatically turned into branded social posts and scheduled to your Facebook, Instagram, and X pages. Social proof that keeps working without any extra effort from you.

✦ NFC Technology

Tap. Review. Done.
Under 10 seconds.

The moment a customer has their phone in hand after a great meal is the moment they're most likely to leave a review. RepGro's NFC table cards capture that moment instantly.

🪪

Branded NFC cards included — your logo, your colours, your venue name. Tap triggers directly to your Google listing (or TripAdvisor — you choose). QR code printed on the reverse for Android and older iOS. Cards are durable, wipe-clean, and professionally finished. Multiple location sets supported.

How It Works
1
Customer taps the table cardPhone detects the NFC chip — no app, no search, no login required
2
Lands directly on your review pageGoogle, TripAdvisor, or Facebook — whichever platform you want to grow
3
Leaves a 5-star review in secondsNo friction, no steps. Satisfaction captured at its highest point
4
AI responds within minutesPersonalised reply posted automatically — or you approve it first
Questions Answered

Common questions
from restaurant owners.

Which review platforms does RepGro cover?+

RepGro monitors and manages 25+ platforms including Google, TripAdvisor, Facebook, Yelp, OpenTable, and more. Your NFC cards can link to any platform — most restaurants choose Google as the primary (it directly impacts your Maps ranking) with TripAdvisor as secondary. You can split across platforms if you prefer.

What happens when we get a negative review?+

RepGro alerts you immediately and the AI drafts a calm, professional response that acknowledges the concern and offers to make it right. You review and approve, or set it to auto-post. Separately, our private complaint channel means many negative experiences are resolved privately before they ever become public reviews.

Do my staff need any technical knowledge?+

None at all. NFC cards are simply placed on tables — customers do everything themselves. The dashboard is designed for busy hospitality operators: simple, mobile-friendly, and fast. Setup takes less than an hour and we walk you through everything on a video call included with your subscription.

Do you support multiple locations?+

Yes. RepGro supports multi-site restaurant groups and chains. Each location gets its own NFC cards, its own review dashboard, and individual reporting. Group-level reporting shows you which sites are performing best and where to focus. Pricing scales — contact us for group rates if you have three or more locations.

Start collecting more reviews
this week.

NFC cards, AI responses, and 25+ platform monitoring — all for £29/mo. Cancel anytime. Setup call included.

Start for £29/mo →
NFC cards included Setup call included Cancel anytime UK-based team